We digitize and automate your business processes and your products and ensure an end-to-end customer experience.
#Ephesoft ( document_capture ) – #InforOS ( Interface, AI, DataLake, Workflow, API ) – #Azure ( Devops, Serverless, Python ❤️)
#Sugar ( Customer Experience from Marketing, Sales & Service ),
Create a better customer experience together with Fellow Consulting
Fellow Consulting AG, based in Poing near Munich, is a global solution provider for CRM consulting and implementation services. With one of the most experienced teams of IT specialists in Germany and Europe, Fellow supports numerous customers of various industries and sizes from the conception to the implementation of their CRM projects. Our CRM consultants will help your company make the transition from pure customer management to a real experience for your customers: Customer Experience.
Optimizing marketing strategies with Sugar
Sugar Market is transforming how mid-sized marketing teams reach audiences and measure success throughout the buyer journey. Attract more visitors to your website and gain visibility into how they interact with digital assets.
- Generate and track traffic
- Campaigns with guaranteed success
- Nurturing leads and increasing turnover
Your sales department becomes more productive
Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.
Imagine resolving every customer service inquiry promptly and proficiently — without a single sloppy handoff or having to scramble for purchase histories. From easy at-a-glance dashboards to robust self-service portals, Sugar Serve has everything you need to create outstanding customer experiences. You’ll always be prepared to give customers exactly what they need. At any moment, for any issue or interaction.
Digital Transformation with Infor OS
The digital transformation has long been an established term in our fast-moving and highly technical world, in which digital technologies in the economy and society change and develop almost daily. New needs and habits are emerging and have a lasting impact on our lives – whether in our private or business lives. The expectations of potential customers are changing accordingly.