Create a better customer experience together with Fellow Consulting

Fellow Consulting AG, based in Poing near Munich, is a global solution provider for CRM consulting and implementation services. With one of the most experienced teams of IT specialists in Germany and Europe, Fellow supports numerous customers of various industries and sizes from the conception to the implementation of their CRM projects. Our CRM consultants will help your company make the transition from pure customer management to a real experience for your customers: Customer Experience.

Optimizing marketing strategies with Sugar

Sugar Market is transforming how mid-sized marketing teams reach audiences and measure success throughout the buyer journey. Attract more visitors to your website and gain visibility into how they interact with digital assets.

Your sales department becomes more productive

Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.

Personalized service

Imagine resolving every customer service inquiry promptly and proficiently — without a single sloppy handoff or having to scramble for purchase histories. From easy at-a-glance dashboards to robust self-service portals, Sugar Serve has everything you need to create outstanding customer experiences. You’ll always be prepared to give customers exactly what they need. At any moment, for any issue or interaction.