3M Brazil and Fellow Consulting AG successfully deployed CRM Gadget, the mobile CRM solution from Fellow Consulting AG

daniel Customer Story, News

Fellow Consulting AG, the market leader in mobile CRM solutions, announces the successful GoLive of their mobile CRM solution CRM Gadget for 3M Brazil.

The main goal was to enable 3M to use the SaaS CRM System “Oracle CRM On Demand” on mobile Google Android Devices on the go. Fellow Consulting’s CRM Gadget App enables the Sales Reps now to plan and maintain all customer interactions mobile or offline on smartphones and tablets.

3M profits from the CRM Gadget App for Android by having all relevant sales information available in a comprehensive, accurate and up-to-date way. Independent of being in office, on travel or in a customer meeting – with or without internet access. So the benefits of cloud computing and mobile apps are combined for the 3M sales force.

CRM Gadget like mobile CRM application supports a holistic sales cycle, from customer management, lead and opportunity qualification, documentation and activity management. The sales rep has a full view on all customer related information combined with Internet resources like route planning. This so-called “Daily Agenda” facilitates efficient visit planning and reporting afterward. The data can be entered either in CRM on Demand or on the Smartphone and synchronized vice-versa, and the synchronization works automatically to reduce manual work for the users. A sales rep so can access and maintain all CRM relevant information on the mobile device, independent of having internet access or not. After a customer visit, the documentation can be done directly on the tablet or smartphone, and shared with all team members within a few seconds. Even analytical components like reporting is made available on the mobile device, to enable a close integration with the online CRM.

More information about the solutions of Fellow Consulting can be found at https://www.fellow-consulting.de/solutions.

About Fellow Consulting AG
Fellow Consulting AG is headquartered in Munich and operates worldwide as the solutions provider for CRM and Cloud Services. With one of the most experienced teams of Oracle/Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves the ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting-edge products like the Oracle CRM On Demand mobile and offline client CRM4Mobile, CRM Gadget and CRM Gadget²Go, the CRM collaboration suite Sales Collaboration and many more, using state-of-the-art technologies like cloud computing or mobile apps. Fellow Consulting furthermore is one of the first Google Apps partners in Germany.