Facing the Digital Transformation over the last few years, it is common and important to wonder if email marketing is still important for our marketing strategies. We all know that nowadays, it is impossible to think about marketing without working on the digital environment. Most of our clients and prospects are connected in many channels, […]
We are a SugarCRM Partner since many years. In our blog you find some information how we use SugarCRM ( Sugar Sell, Sugar Serve) and the new products like Sugar Market or Sugar Discover. We explain you where we as a partner see the difference between SugarCRM ( CX ) and other CRM System. In our article we handle business related content and technical information.
Improving a relationship management app that helps users stay connected with meeting briefings, consolidated calendars, and participant information.
The Sugar Scheduler is not working in DEV & TEST or any demo environment. If you need to demonstrate any web hook use this module to run the scheduler manually.
Big Data and CRM Customer relationship management encompasses the interaction of a company with current and future customers. It is used to provide better customer service. CRM has always been about data, but most of it is clearly structured, such as contact information, latest contacts, purchased products, etc. With modern data techniques it is also […]
What is Customer Experience Management? Customer Experience Management, short CEM or CXM, is a detailed collection of data from any interaction between customers and your company during the entire customer lifecycle. Each of these interactions is tracked, monitored, and meaningfully organized in your CRM system. The goal is a continuous optimization of the customer journey. […]