Salesforce Cloud Solutions

Fellow Consulting AG supports you sustainably and long-term in the entire process of digital transformation in your company. We measure ourselves by business success, our innovative solutions provide your company.

Salesforce Cloud Solutions

We support customers in Germany, Austria and Switzerland in digitalisation their business processes on the Salesforce platform.

Our certified Salesforce experts have successfully implemented more than 100 CRM projects at national and international companies. We plan and implement customized Salesforce-Solutions that optimize your business processes, ensure competitive advantages and allow an extensive customer management.

Our services cover the entire lifecycle of a Salesforce project, starting with the first workshop until the Go-live and the on-the-fly support:

  • Process analysis and -design
  • CRM blueprint
  • Salesforce configuration
  • Custom-specific development in our Nearshore-Cloud development centres
  • Data migration
  • Integration into existing IT environments
  • Global Roll-Outs
  • User training
  • Program / project management
  • Support during business operation

We implement customised solutions, which help you to manage all interactions with your customers and prospects seamlessly on the Salesforce platform:

  • Sales efficiency through a detailed overview of your customers, prospects and opportunities
  • Marketing efficiency through 1: 1 Customer Journeys. Plan, personalize and optimize the interaction with your customers
  • Modern service management including field service for outstanding customer service
  • Configure-price-quote-solutions for efficient quotation management
  • Integration of Salesforce into existing IT environments and with existing back-end systems
  • Salesforce Support with a dedicated and certified contacts for all support requests
  • Application development for individualized applications

Our experience of more than 100 successful CRM projects, we have developed industry know-how to implement your Salesforce project quickly, cost-effectively and reliably. You benefit from best practices and industry templates that have proven themselves in the daily use.