CRM Editions & Pricing

Sugar
Professional

Ideal for growing your

small business

$40

Per user per month, billed annually 

Includes:

Sales automation and forecasting  

Customer service + case management  

Lead management + sales campaigns  

Online support

15GB storage

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Sugar
Enterprise

Best value for

larger businesses

$65

Per user per month, billed annually  
Includes all features in Professional Edition plus:

Product level quotes and forecasting

Advanced workflow  

Role-based views and permissions

100 concurrent customer self-service portal users

12×5 (hours/days) email and phone support

60GB storage

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Sugar
Ultimate

Most complete CRM plus highest

level of support

$150

Per user per month, billed annually  

Includes all features in Enterprise Edition plus:

Assigned Technical Account Manager

5 sandbox instances

24×7 support

250GB storage

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Relationship Intelligence

Hint

Gather and analyze customer intelligence from a broad range of social data sources

$15

Per user per month, billed annually 
Provides all customer contact and social information using just a name and email; imports to Sugar with a click of a button.
Real-time company news, alerts and insights help you stay on top of relevant developments and changes at your customers and prospects.
Accelerates call preparation, boosts conversion rates and saves you time.
Adds intelligence to every stage of your sales, customer service and marketing workflows.
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