How do you determine customer satisfaction and derive measures for stronger customer loyalty from it?

How do you determine customer satisfaction and derive measures for stronger customer loyalty from it? Thanks to state-of-the-art customer relationship management systems, you can improve your customer satisfaction and invest profitably in long-term customer loyalty! What is customer loyalty? The term customer loyalty is used when providers of a service or a product resort to … Continue reading How do you determine customer satisfaction and derive measures for stronger customer loyalty from it?