Sixt and Fellow Consulting make CRM go mobile

daniel Customer Story, News

Sixt and Fellow Consulting make CRM go mobile

Sixt Rent a Car, located in Pullach near Munich, introduced a comprehensive CRM solution supported by Fellow Consulting AG.

Picked for the purpose was Oracle CRM On On Demand as a complete Software-as-a-service solution, being flexibly customizable for customer needs and containing a fully integrated data warehouse out of the box. This was complemented by Fellow Consulting tools like the CRM iPhone client CRM Gadget 2 Go, the middleware EAIWorks and Sales Collaboration, a toolset for enterprise communication and information exchange.

This solution supports Sixt in streamlining the customer focusing processes. Mobile and offline access increase sales efficiency and customer satisfaction. The enhanced integration with surrounding software systems enables a central overview for all customer relevant information. And the sophisticated analytics component enables better sales controlling.

Implementing Oracle CRM On Demand represents an important amendment for the salespeople and extensively supports customer fulfillment.

“This fully integrated CRM solution is state-of-the-art of modern technologies and CRM trends.”, says Thomas Dillinger, Partner at Fellow Consulting AG. “In 3 months, the project team defined, implemented and rolled out this solution. Congratulations to all members of the project team for this extraordinary success”

After rollout in Germany and the successful go-live in the first quarter of 2012, the new CRM System will successively be rolled out in other European countries.

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About Sixt
Sixt AG, with its registered office in Pullach near Munich, is an international provider of integrated mobility services. Founded in 1912, the company, together with its franchisees and partners, is represented in more than 100 countries. Sixt is the market leader for car rentals in Germany and Austria and one of the biggest OEM-manufacturer-independent full-service leasing providers. The Sixt Group generated a turnover of € 1.56 billion in 2011 and employs around 3000 people worldwide (excluding franchisees).
www.sixt.de

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. As first Accelerate Partner for CRM On Demand in Germany, Fellow proves the ability to deliver complete yet quick to deploy CRM solutions. Being technology pioneer, Fellow Consulting develops cutting-edge products like the Oracle CRM On Demand mobile and offline client CRM4Mobile and CRM Gadget²Go, the CRM collaboration suite Sales Collaboration or the ideas management software IdeasOnDemand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Barcode in CRM – Fellow Consulting enhances CRM Gadget 2 Go with Barcode scanner integration

daniel News, News

Barcode in CRM – Fellow Consulting enhances CRM Gadget 2 Go with Barcode scanner integration

Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, enhanced the CRM On Demand offline client CRM Gadget 2 Go with barcode scanner integration.

CRM Gadget 2 Go is an offline client for Oracle CRM On Demand that allows usage of CRM data online, mobile and offline. As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

Now CRM Gadget 2 Go supports the usage of barcode scanners. A barcode is an optical, machine-readable representation of data. The first usage was to label railroad cars, real commercial mass usage accomplished in the 1980’s when barcodes were used in supermarkets to enable automatic reading and processing of prices for example.

These days, barcodes are used when it is important to use data in automatic processes without the risk of manual entries; barcode speeds up and secures data processing. CRM Gadget 2 Go includes barcode scanner support, which enables for example service technicians to scan the material they use at the customers site and have all information about the customer’s assets or replacement parts within a service request. All automatically, to reduce time-consuming and error-prone manual entries. High-quality service satisfies your customer!

For more information, please visit www.crm-gadget.com.

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About CRM Gadget 2 Go
CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand, is a product of Fellow Consulting AG.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting-edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Signature Module – CRM Gadget 2 Go allows mobile signing of documents

daniel News, News

Signature Module – CRM Gadget 2 Go allows mobile signing of documents

CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand by Fellow Consulting AG, enabled to capture legally binding signatures and integrate it into CRM.

Costly delays and time-consuming errors happen too often in traditional processes, which all involve conversion to paper in several stages. For example to generate a letter from CRM – send out via email – print – sign – fax – scan – integrate into CRM.

Costly delays and time-consuming errors happen too often in traditional processes, which all involve conversion to paper in several stages. For example to generate a letter from CRM – send out via email – print – sign – fax – scan – integrate into CRM.

Experience ten core benefits from the electronic signature of CRM Gadget 2 Go:

  1. Save time – for you and your customer
  2. Create convenience for your customer
  3. Accelerate transactions
  4. Reduce errors
  5. Reduce costs
  6. Increase the ROI
  7. Enable collaboration
  8. Integrate easily – use easily
  9. Enhance security
  10. Increase compliance

 

For more information, please visit www.crm-gadget.com.

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About CRM Gadget 2 Go
CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand, is a product of Fellow Consulting AG.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting-edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Fellow Consulting AG Delivers Oracle Accelerate Solution for Oracle CRM On Demand for Consumer Goods Industry

daniel News, News

Fellow Consulting AG Delivers Oracle Accelerate Solution for Oracle CRM On Demand for Consumer Goods Industry

Fellow Consulting AG, a leading Customer Relationship Management (CRM) solution provider, today announced the launch of its Oracle Accelerate solution for Oracle CRM On Demand in the consumer goods industry.

The Oracle Accelerate solution for Oracle CRM On Demand is a packaged offering providing a rapid implementation designed to reduce risk and complexity for midsize companies. Fellows’ Oracle CRM On Demand Consumer Goods Edition incorporates industry specific business processes with CRM best practices, enabling consumer goods companies to make every interaction count, decrease costs, and deploy everywhere, which helps maximize the value of customer relationships and produce superior business results.

This Oracle Accelerate solution is designed to help automate sales processes, exchange real-time information with teams on the road, help customers build realistic forecasts, and give them a view into their pipeline. It supports industry specific processes like Outlet Visits, aimed at assisting organizations to increase productivity on the move and streamline communication between the office and mobile employees. By giving companies a 360-degree view of their customers and surroundings, it helps them focus on making sales instead of searching for information. This can help companies maximize resources and revenue growth.

Fellow Consulting’s Oracle Accelerate solution enables customers to use Oracle CRM On Demand online, remotely and offline – on a computer, tablet device or mobile phone. As a result, users can access all their CRM information while travelling or in customer meetings and they can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

“Oracle Accelerate solutions combine our world-class applications with Oracle Business Accelerators and knowledgeable partners to deliver complete, industry focused solutions that are affordable for midsize organizations,” said Steve Cox, vice president, Oracle Accelerate for Midsize Companies. “The industry expertise and reach provided by our partners is critical for companies looking to own specially tailored solutions for their industries.”

Fellow Consulting AG is a Gold level member of Oracle PartnerNetwork (OPN) and is Specialized in Oracle CRM On Demand.

Find more information at the Oracle Solution Catalog

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About Oracle Accelerate
Oracle Accelerate is Oracle’s approach to provide rapid implementation business software solutions to midsize organizations. Oracle Accelerate solutions include Oracle’s enterprise-class software delivered with business accelerators by expert implementers. Business accelerators are rapid implementation tools, templates and industry- and geography-specific leading practice process flows to help dramatically reduce implementation time, complexity, cost and risk. To find out more visit www.oracle.com/accelerate.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit www.oracle.com/partners.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Oracle CRM On Demand goes mobile – Fellow Consulting delivers CRM Gadget 2 Go, the offline client for Oracle CRM On Demand, for Google Android devices

daniel News, News

Oracle CRM On Demand goes mobile – Fellow Consulting delivers CRM Gadget 2 Go, the offline client for Oracle CRM On Demand, for Google Android devices

Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, today announced that the CRM On Demand offline client CRM Gadget 2 Go is now also available for Google android smartphones and tablets.

CRM Gadget 2 Go is an offline client for Oracle CRM On Demand that allows usage of CRM data online, mobile and offline. As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether one is  online or offline.

From now on, CRM Gadget 2 Go is also available as Android App. Android is the operating system for smartphones and tablet computers, powered by Google. Being also available for iPad, iPhone and WeTab, CRM Gadget 2 Go supports all major mobile platforms and devices. Of course it also runs on Windows, Apple’s IOS and Linux.

Latest features of CRM Gadget 2 Go include for example capturing of customer signatures on touchscreen or signature pad, integration of barcode scanner, and many more. You can capture sales orders when being on site at the client, and manage expenses and timesheets. Route planning or daily agenda modules ease the life of mobile workers in sales or service area, and dashboards and reports enable sales or service controlling.

CRM Gadget 2 Go will help you to save money and enlarge your business:

  • Streamline communications between office and mobile workers
  • Increase productivity on the move
  • Empower your teams in the field
  • Nurture your customers – and win more business

Increase your sales effectiveness, combine the cost advantages of a Software-as-a-Service (Saas) application with the availability for mobile and offline usage, and maximize your return on investment.

For more information, please visit www.crm-gadget.com.

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About CRM Gadget 2 Go
CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand, is a product of Fellow Consulting AG.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Fellow Consulting AG becomes Specialized Partner for Oracle CRM On Demand

daniel News, News

Fellow Consulting AG becomes Specialized Partner for Oracle CRM On Demand

Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, achieves “Specialized Status” for Oracle CRM On Demand.

As one of the first Partners for CRM On Demand in Germany, Fellow Consulting now is “Specialized for Oracle CRM On Demand”. This commendation documents the extraordinary knowledge of Fellow’s employees, satisfied customers and proven successful project approach.

To gain specialized status, an Oracle partner is required to meet a stringent set of requirements based on expectation and need of the customers. Furthermore, besides the professional competence of the employees, a long time experience and proven solution competence in customer processes and requirements.

“The approval as Specialized Partner is an exceptional award for us!” says Daniel Jordan, Director of Fellow Consulting AG. “This distinction shows the special expertise of our employees and our outstanding status as CRM solution provider. It once more documents, that Fellow Consulting is one of the first points of contact when it is about implementing CRM systems and processes and leveraging the benefits of CRM with cutting-edge solutions for our customers.”

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About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

CRM on iPhone and iPad – Fellow Consulting delivers CRM Gadget 2 Go, the offline client for Oracle CRM On Demand, now for iPhone and iPad

daniel News

CRM on iPhone and iPad – Fellow Consulting delivers CRM Gadget 2 Go, the offline client for Oracle CRM On Demand, now for iPhone and iPad

Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, today announced that the CRM On Demand offline client CRM Gadget 2 Go is now also available for iPhone and iPad.

CRM Gadget 2 Go is an offline client for Oracle CRM On Demand that allows usage of CRM data online, mobile and offline. As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

Now CRM Gadget 2 Go is also available as iPhone and iPad App. It supports a wide range of devices and operating systems, from Windows over Mac and Linux to WeTab, Galaxy Tab and last but not least iPhone and iPad. This enables companies to have their mobile users connected on each device.

Latest features of CRM Gadget 2 Go include for example capturing of customer signatures on touchscreen or signature pad, integration of barcode scanner, and many more. Increase your sales effectiveness, combine the cost advantages of a Software-as-a-Service (Saas) application with the availability for mobile and offline usage, and maximize your return on investment.

For more information, please visit www.crm-gadget.com.

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About CRM Gadget 2 Go

CRM Gadget 2 Go, the mobile client for Oracle CRM On Demand, is a product of Fellow Consulting AG.

About Fellow Consulting AG

The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Fellow Consulting AG Delivers Oracle Accelerate Solution for Oracle CRM On Demand for Life Science Industry

daniel News, News

Fellow Consulting AG, a leading Customer Relationship Management (CRM) solution provider today announced the launch of its Oracle Accelerate solution for Oracle CRM On Demand in the life sciences industry.

The Oracle Accelerate solution for Oracle CRM On Demand is a packaged offering providing a rapid implementation with minimal risk and complexity for midsize companies.  Fellows’ Oracle CRM On Demand Life Sciences Edition incorporates pharmaceutical-specific business processes with CRM best practices, enabling pharmaceutical companies to make every interaction count, decrease costs, and deploy everywhere, which helps maximize the value of customer relationships and produce superior business results.

“We are very happy to introduce this new Oracle Accelerate solution for the life science industry. CRM Gadget 2 Go enables life science companies to have full visibility of their customers, online as well as offline. It increases sales effectiveness and in the end customer satisfaction,” says Thomas Dillinger, co-founder and member of the board of directors of Fellow Consulting AG.

This Oracle Accelerate solution is designed to give customers control over their accounts, let them build realistic forecasts, and gives them a view into their pipeline.  By giving a 360-degree view of their customers, it helps companies focus on making sales instead of searching for information. The result is maximized resources and revenue growth.

Fellow Consulting’s Oracle Accelerate solution enables customers to use their Oracle CRM On Demand solution online as well as offline.  As a result, users can access all their CRM information while travelling or in customer meetings, and they can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

Fellow Consulting AG is a Gold level member of Oracle PartnerNetwork (OPN) and is Specialized in Oracle CRM On Demand.

Find more information at the Oracle Solution Catalog

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About Oracle Accelerate
Oracle Accelerate is Oracle’s approach to provide rapid implementation business software solutions to midsize organizations. Oracle Accelerate solutions include Oracle’s enterprise-class software delivered with business accelerators by expert implementers. Business accelerators are rapid implementation tools, templates and industry- and geography-specific leading practice process flows to help dramatically reduce implementation time, complexity, cost and risk. To find out more visit www.oracle.com/accelerate.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit www.oracle.com/partners.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Fellow Consulting AG Delivers Accelerate Solution for Oracle CRM On Demand

daniel News, News

Fellow Consulting AG, a leading CRM solution provider and Platinum level member in Oracle PartnerNetwork (OPN), today announced the launch of its Oracle Accelerate Solution for Oracle CRM On Demand. The Accelerate Solution for Oracle CRM On Demand is a packaged offering providing a fast implementation with minimal risk and complexity for midsize companies.

Fellow Consulting’s Oracle Accelerate Solution allows customers to use their Oracle CRM On Demand solution online as well as offline.  As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

“We are very excited to introduce this new Oracle Accelerate Solution for CRM On Demand to midsize companies. Fellow’s Oracle Accelerate Solution for Oracle CRM On Demand provides companies with a complete, easy-to-use CRM application combining the advantages of the Oracle CRM On Demand solution with the benefit of offline availability,” states Thomas Dillinger, co-founder and member of the board of directors of Fellow Consulting AG. “By being an Oracle CRM On Demand Accelerate Partner, Fellow Consulting strengthens its position as being at the forefront of technology leadership.”

“Oracle Accelerate Solutions provide enterprise class software users with rapid implementation cycles and shortened time to production. Supporting industry specific processes and needs, these solutions are easy to setup and reduce total costs of ownership,” says Mark Keever, group vice president, Oracle. “Our Oracle Accelerate partners stand out due to their industry expertise and pragmatic project approach for innovation. We are happy to welcome Fellow Consulting as an Oracle Accelerate Solution Partner for CRM On Demand in Germany.”

CRM On Demand is a complete yet quick to deploy CRM application, packaged with industry specific functionality delivering a rapid, affordable and comprehensive solution. Due to the quick implementation time and ease of use, companies profit from a high user adoption and quick ROI. Combined with maximum scalability, this enables midsize companies to easily modify and enhance the CRM solution, as their business grows.

Find more information at the Oracle Solution Catalog

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About Oracle Accelerate
Oracle Accelerate is Oracle’s approach to provide rapid implementation business software solutions to midsize organizations. Oracle Accelerate solutions include Oracle’s enterprise-class software delivered with business accelerators by expert implementers. Business accelerators are rapid implementation tools, templates and industry- and geography-specific leading practice process flows to help dramatically reduce implementation time, complexity, cost and risk. To find out more visit www.oracle.com/accelerate.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit www.oracle.com/partners.

About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Fellow Consulting AG and NetBreeze GmbH integrate Web Monitoring in the CRM

daniel News, News

The Fellow Consulting AG, CRM solutions provider with headquarters in Munich, in cooperation with NetBreeze, technology pioneer for semantic web analytics from Duebendorf near Winterthur in Switzerland developed a solution that enables the visualization and usage of semantic web analysis in the CRM.

With the ever growing importance of Internet content, it becomes more and more impossible to control this flood of information, much less to use it then. Semantic technologies help to make the huge amount of unstructured information usable.

Especially in the CRM environment, the comprehensive knowledge of their customers is a critical success factor for businesses. Using semantic technologies in CRM helps companies to know their customers better and be able to target their customers well-directed. Both in private and corporate clients’ area.

The component Reputation Management enables to systematically utilize information from various data sources (Internet, news services, Twitter, social media, RSS feeds and many more) in CRM to complete the customer profile. This allows users to gather specific information about the customer before getting in touch, having the most up-to date information by using the most current and complete data sources. Even company internal information sources can be connected in order to integrate the company’s own data sources.

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About Fellow Consulting AG
The Fellow Consulting AG is an approved technology and solution partner in Customer Relationship Management (CRM). With one of the most experienced teams of Oracle/ Siebel certified consultants in Germany and Europe, Fellow Consulting supports numerous customers of various industries and sizes, from concept to implementation of their CRM projects. Being first Accelerate Partner for CRM On Demand in Germany, Fellow proves their ability to deliver complete yet quick to deploy CRM solutions. As a technology pioneer, Fellow Consulting develops cutting edge products like the Oracle CRM On Demand offline client CRM Gadget²Go, mobile solutions for iPad, iPhone and Android, or the ideas management tool Ideas On Demand. Learn more about Fellow’s solutions and how they can enable you to get the most out of your CRM implementations at www.fellow-consulting.de/solutions.