With this technology in place, you can effectively nullify the traditional hassle of front desk lines and check-in delays for a seamless arrival. Not only that, but guests can directly access their room using their smartphone, manage their rooms, view and act on special offers and upgrades based on their stay, check-out and book their next stay right from their phone. When you perfect the basics, you guest is free to view (and interact with) your hotel with a new, uninhibited perspective. Further to that, you’re also freeing your staff to invest their time in more personalized, genuine interactions with each guest. With the driving trend in hospitality innovation being the personalization of the guest experience, this capability is of incredible value to your hotel.
Taking the mobile device integration one step further, many hotels are looking into creating “connected rooms” for their guests. Connected rooms would give guests complete control — from their mobile device — to turn off on and lights, adjust the heat or air conditioning, adjust window covering, and personalize their room entertain entertainment with technology. We’re also seeing an increase in other hotel room technologies which include:
The exploration of these innovative technology applications will only further enhance the network of connected devices and capabilities in each room.
This technology will also ensure each guest is connected to virtual assistance 24/7 for any and all requests (alarms, room service, housekeeping services and more) by voice or app.
The hotel room of the future is as intelligent and intuitive. With mobile-based innovation, hoteliers can completely transform the guest experience to be seamless, simplified, flexible and frictionless. Hotels of the future will deliver guests a personalized experience where the room knows them, and they know their room.