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Facing the Digital Transformation over the last few years, it is common and important to wonder if email marketing is still important for our marketing strategies. We all know that nowadays, it is …
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What is Customer Experience Management? Customer Experience Management, short CEM or CXM, is a detailed collection of data from any interaction between customers and your company during the entire …
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How do you determine customer satisfaction and derive measures for stronger customer loyalty from it? Thanks to state-of-the-art customer relationship management systems, you can improve your …
Multichannel Marketing with Sugar Market Low marketing budget? No problem! Sugar will revolutionize your marketing! Stop looking for the right marketing strategy for a social media platform, …
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Creating Customer Journey Maps with Sugar Market Successful marketing automation over the complete lead funnel! The creation of meaningful and understandable Customer Journey Maps can …
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How do I create a Customer Journey Map? - 5 easy steps! Only by understanding the motivation of your customers you can structure your touchpoints to create an effective and promising buying process …
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