Customer Lifetime Value and CRM How can I use a CRM system to keep an eye on customer lifetime value and use it to optimize profits? The Customer Lifetime Value, CLV in short, is also called customer value. However, the CLV is generally understood as the average value that a customer has during his entire […]
CRM
Who needs CRM?
Who needs CRM? If you need customers to make profits, you need CRM to win customers! The goal of a customer relationship management system, or CRM for short, is to establish and maintain long-term, profitable client relationships. This is achieved by creating the necessary conditions on a technological, organizational and human level. We don’t need […]
CRM benefits for sales, service and marketing
CRM benefits for sales, service and marketing Everyone tells me my company needs CRM, but what specific advantages does it bring me? Customer Relationship Management, CRM in short, is a software solution already used by leading companies worldwide to manage and maintain profitable customer relationships in the medium and long term. Sales, service and marketing […]
The 7 steps of CRM implementation
The 7 steps of CRM implementation Have you chosen a competent partner? For example SugarCRM? That awaits you. CRM introduction in 7 steps! Choosing the right provider can be very difficult and time consuming. So look for a provider who is at your side from the start and who will find a solution that is […]
What is CRM?
What is CRM? Optimize internal processes and achieve maximum profits thanks to intelligent software solutions Customer Relationship Management, or CRM in short, stands for customer relationship management or customer care. The aim is to find a software solution that is specially customized to your company with providers such as SugarCRM and to profitably adapt all […]