We could have many answers for this question. But let’s start with the most essential ones! First of all, knowing the behavior of your consumers gives you inputs to make decisions, define strategies, direct the communication, and, of course, sell. Information about what customers buy, when they buy, where they buy from, how often they […]
Customer Experience
Impact of AI on the customer experience in the Hotel Industry
In the past, companies were particularly successful when they were ahead of their customers’ wishes. Those who had already thought of tomorrow were well supplied with customers in TODAY. Digitalization is changing the world and its habits. Even though digital transformation is a topic of the future, it is much more about being here and […]
Infor Developing Custom Solutions using H5 SDK and Widget SDK
What are some Pros building web apps for Infor M3 using the H5 SDK? It is a browser based application, meaning it can run in any modern web browser and on multiple devices. All core components such as the controllers, services, HTML, CSS and basic features are pre-built and ready to use. All you need […]
Jochen Schweizer Corporate Solutions GmbH Creates Outstanding Customer Experiences at Every Touchpoint With SugarCRM
When your company’s entire mission is built around team building and exceptional experiences, communication is key. So for Jochen Schweizer Corporate Solutions GmbH (JSCS), finding the right customer experience (CX) platform wasn’t just a nice-to-have. It was essential for success. As a market leader specializing in unique activities and corporate events, the business is known […]