Customer satisfaction
CRM – How do I, as a company, effectively attract customers and, above all, keep them?
The relationship between NPS and CRM
Have you heard about NPS? This simple acronym, which means “Net Promoter Score” is one of the most powerful tools to measure customers loyalty level. We all know that every kind of businesses have more potential to survive and growth when they have credibility and loyalty from their clients. And it is not just about […]