What is CRM?
Optimize internal processes and achieve maximum profits thanks to intelligent software solutions
Customer Relationship Management, or CRM in short, stands for customer relationship management or customer care. The aim is to find a software solution that is specially customized to your company with providers such as SugarCRM and to profitably adapt all internal processes. More information!
The benefits at a glance:
- A guided and structured acquisition process and professional customer service
- Data and information for acquisition and customer care combined in one place
- Central task planning for acquisition and distribution.
- Digital cloud solutions make them available anywhere, even on the move
- Strategically plan sales opportunities and win more new customers
- Detailed documentation of purchasing behaviour, inquiries and interests
- Permanent cost reduction and reduction of administrative activities
Why does Sugar help to optimize processes?
- SugarCRM automatically captures business-critical customer information from email, voice, text, and other applications
- A very well thought-out and individually adapted software solution for your needs
- A unified customer data model thanks to state-of-the-art database technology
- With intelligent cloud solutions, you can access your data anytime, anywhere. Even on the go from your smartphone or tablet
Imagine your best sales representative leaving the company. With him, all knowledge about your best business customers, all unsettled and profitable sales opportunities, as well as important internal customer data is lost. How good it would have been if all employees – including the former one – had always used a software solution for documentation?
Optimize your internal processes with an intelligent software solution!